Help & how-to

Core Stage supports three roles: Shooter, Organizer, and Range Officer (RO). Pick the signup that fits you.

1. Shooters: /signup — name, email, password.
2. Organizers: /signup/organizer (your matches require admin approval before publishing).
3. ROs: /signup/ro — unlocks score entry permissions when an organizer grants you a stage.
4. Complete your profile (display name, USPSA #, division, classification) — this autofills registrations.

1. Browse /matches (grid, map, or calendar view) and open one.
2. Pick a squad if the organizer has published them, optionally apply a discount code.
3. Read and tick the Release of Liability + Range Safety Waiver — required.
4. Hit Register. Paid matches redirect to a secure Stripe Checkout (Apple Pay / Google Pay supported); free matches confirm immediately.
5. Track everything at /registrations — resume unpaid checkouts, grab Stripe-hosted invoices, or cancel (refunds auto-issue for paid entries).

If the match is full you'll be offered a free waitlist spot; you're auto-promoted when someone cancels.

• Your profile shows registrations, invoices, score history, and personal stats.
• Public organizer pages live at /o/<organizer-id> — follow them to get their matches in your feed.
• The activity feed aggregates registrations, results, achievements, and clubs you follow.
• Live results during a match: /matches/<id>/live. Final leaderboard: /leaderboard.

1. New Match — name, date, location, discipline, fee, capacity, hero image. Submits as pending_approval.
2. Admin reviews at /admin/approvals. Approved matches go public.
3. From /organizer, manage Squads, Stages, Discounts, Check-in, Score, Moderation, and Revenue.
4. Export the roster as CSV (shooter, USPSA #, division, squad, paid amount) anytime from the dashboard.

Two interfaces, same backend:

• Classic: /organizer/matches/<id>/scores — full-width entry with timer, signature pad, and QR shooter scanner.
• RO Tablet Mode: /ro/<id> — chrome-less, locked-zoom, big +/- counters per hit zone, squad filter strip, Save & Next that auto-advances through the squad.

Both write through the same offline-first queue (see below). Hit factor = max(raw points, 0) ÷ time; raw points = 5·A + 3·C + 1·D − 10·(M + NS) − 5·P.

• Every save writes to a durable local queue before any network attempt — ROs never wait on signal.
• The queue auto-flushes when the device comes back online, on app boot, and on a 20-second safety net.
• Duplicate edits on the same shooter+stage collapse into one write. Failed entries retry with exponential backoff (2s → 5min).
• The sync chip in the header shows Live, Offline, or N queued; tap to force a flush.

• The bell shows registrations, payments, approvals, and score / rank updates.
• Toggle browser push from the bell to get OS-level alerts when your score posts — clicking opens the live match view.
• Manage all alerts at /notifications.

• All charges go through Stripe Checkout — Apple Pay, Google Pay, Link, and card auto-surface based on your device.
• Saved cards enable one-click re-registration for future matches.
• Stripe-hosted invoice PDFs are linked from /registrations.
• Cancel a registration to auto-refund (paid) and free the slot — the waitlist promotes the next shooter.

• Public storefront: /store. Open a product, pick quantity, hit Buy.
• Orders show in your account; Stripe webhook flips them to paid automatically. Free items skip Checkout.
• Organizers manage their own products and fulfill orders at /organizer/store.

• Every registration captures the active waiver version and timestamp — required before submit.
• ROs can mark a stage DQ with a reason (180° break, AD, unsafe handling). The shooter is disqualified for the match.
• Reshoot chips voids the stage and prompts a re-score instead.

I paid but my registration still says awaiting payment.

Refresh in 10 seconds — the Stripe webhook is the source of truth and usually finishes within a few seconds. If it persists after a minute, contact the organizer.

The RO tablet says Offline.

Scores are still safe in the local queue. Reconnect to WiFi and tap the sync chip to flush.

I can't see browser push notifications.

Open the bell, toggle push on, and approve the OS prompt. If you previously denied it, re-enable notifications for this site in your browser settings.

My match isn't visible publicly.

New matches require admin approval. Watch /organizer — status flips to open when approved.

I need to cancel and get a refund.

/registrations → Cancel. Paid entries auto-refund via Stripe; the waitlist gets promoted.